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How To Make Your Customer Experience Great

shaking hands
January 10, 2020 @ 2:14PM

Regardless of the industry you’re in – from a local coffee shop to a B2B IT company – it’s likely that your company has become more customer centric as of late. Perhaps that’s come in the form of making it easier for customers to join your loyalty program or you started updating your services to…

Startup meeting
December 20, 2019 @ 5:17PM

From email marketing to sales, automation has taken the world (and small businesses) by storm. Large, global companies aren’t the only ones reaping the benefits of setting up a process once and letting it work its magic.    Automating tasks – whether it’s in your personal or professional life – frees up time that was previously spent…

Open sign on the door of a business.
October 31, 2019 @ 12:12PM

It’s no secret that Black Friday is the busiest shopping day of the year, when big box stores put their greatest deals on display.  While Black Friday gets its national recognition for a boom in transactions for retail stores, it’s the following day that smaller businesses gear up for an uptick in sales. Formally declared…

Person holding an x sign
August 21, 2019 @ 7:19PM

Gone are the days where customers see an ad for something, feel like they have to have it, and then go buy it. According to studies, between 80% to 97% of consumers check out a product or service online before buying. Two out of every three customers form an opinion about a local business after reading…