How To Make Your Customer Experience Great

Regardless of the industry you’re in – from a local coffee shop to a B2B IT company – it’s likely that your company has become more customer centric as of late. Perhaps that’s come in the form of making it easier for customers to join your loyalty program or you started updating your services to…

Before trying a restaurant for the first time, it’s likely that you check out the reviews from other guests’ experiences. You want to know things like price, how the food tastes, and ambiance.   Today, most consumers are depending on reviews for more than just restaurants. Every type of business from IT companies to architecture firms is leveraging online reviews to…

In 2010, technology was swiftly on the rise, which enable the entrepreneur to be smarter, faster and more mobile with their business. As we enter the next decade, we see technology becoming not just a supporter of business but an integral part of starting, running and scaling a business. From automation to the gig economy,…

Invoicing is one of the most important tasks business owners face. Paying customers are what keep the lights on, after all. Essentially, the more efficient, prompt, and professional your invoicing system, the better your cash flow will be.    If you’re like many of the small businesses surveyed in an Intuit study, you could be waiting on upwards of $5,000 in…