Are You Still Pressing One to Answer a Business Call?

You’ve set up your virtual phone service and are excited about the technology filtering through your business calls. But as your first call comes through, you’re greeted with the option to “press 1” to receive the call or “press 2” to send to voicemail. How frustrating! In today’s world of needing to be hands-free, especially…

Regardless of the industry you’re in – from a local coffee shop to a B2B IT company – it’s likely that your company has become more customer centric as of late. Perhaps that’s come in the form of making it easier for customers to join your loyalty program or you started updating your services to…

Before trying a restaurant for the first time, it’s likely that you check out the reviews from other guests’ experiences. You want to know things like price, how the food tastes, and ambiance.   Today, most consumers are depending on reviews for more than just restaurants. Every type of business from IT companies to architecture firms is leveraging online reviews to…

Now that your company is up and running, you are likely trying to figure out next steps to take it to the next level. Scaling a business doesn’t happen overnight, and it takes thoughtful planning, often with multiple stakeholders involved. Especially for startups, scaling a company with limited resources is the greatest challenge. That’s where…